Privacy Policy
Effective date: effective on the day time2flow launches.
time2flow ("time2flow," "we," "us," or "our") is a business based in Pennsylvania, USA, that saves business owners time through automations and websites. This Privacy Policy explains what information we collect through royalraymondwebdesign.com (the "Site") and by email, how we use it, and the choices you have.
"Partner" means the person or business that partners with time2flow for services. Using this word does not create a legal partnership, joint venture, agency, or employment relationship.
1.1 Information We Collect
Information you give us through the application form. When you submit the form at royalraymondwebdesign.com/apply.html, we collect:
- Your name
- Your email address
- Your phone number
- Business details you choose to share (for example, business name, industry, current website, goals, and the challenge you want your website to solve)
Information you give us by email. If you email us at time2flowofficial@gmail.com, we receive your email address, your name as it appears in your email, and anything you include in your message or attachments.
Information you give us as a partner. If you sign an agreement with us, we may also collect business content (text, logos, photos, brand materials), account or login details you choose to share so we can complete the work, and billing details needed to send invoices and payment links.
Payment information. Payments are made through a private payment link provided by our payment processor, Stripe. Card or bank details are entered on and handled by Stripe's system, not ours. time2flow does not store full card numbers on our Site or servers. Stripe's handling of payment information is described in its privacy policy: https://stripe.com/privacy
Technical information. Like most websites, our hosting provider's servers may automatically record standard technical data such as IP address, browser type, and the date and time of a visit in server logs. The Site does not currently use analytics or advertising tracking tools. If we add analytics later, we will update this policy before doing so.
1.2 How We Use Your Information
- To review your application and decide whether we are a good fit to work together
- To reply to you, schedule calls, and send you an agreement
- To deliver the services in your agreement, including design, build, automation, launch, and hosting work
- To send invoices, payment links, and receipts
- To keep business records and meet legal, tax, and accounting obligations
- To protect the Site, our partners, and our business from fraud, abuse, or security threats
- Emails: We do not send marketing emails or newsletters, and we do not keep a marketing email list. Our only emails are personal, one-to-one messages written by us to ask a business about a possible partnership, and emails about active projects.
1.3 We Do Not Sell Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing or for cross-context behavioral advertising.
1.4 Who We Share Information With
We share information only with service providers that help us run our business, and only as needed for them to do that work:
- Hostinger, our website hosting provider and domain registrar, which hosts the Site, our application form, our private partner and signing pages, and partner websites we host. Your application, your signed agreement and its PDF are stored on Hostinger's servers, which also keep standard technical logs (such as IP address, browser type, and visit time).
- Stripe, which processes deposits, balances, and other payments set in your agreement. We give Stripe your name, email, phone, and business name. Card and bank details go straight to Stripe; we never see or store your full card number.
- Google (Gmail, Google Calendar, and Google Meet), which we use for email. All partner emails, including application and signing notices and the automatic emails the Site sends, go only to and from time2flowofficial@gmail.com. We use Google Calendar and Google Meet for scheduling and holding calls. The Site also loads its fonts from Google Fonts, which gives Google your IP address and basic browser details.
- Calendly, which books consultation calls. When you book, Calendly collects your name, email, phone number, and anything you choose to share about the meeting.
- Anthropic (Claude), an AI service used for our AI fit check, part of our application process. It may read your application answers and your business name (not your name, email, or phone) to score how well your project fits and help us prepare an internal review. A person at time2flow makes every decision.
- AI assistant tools time2flow uses to run the business, which may read our email, calendar, bookings, and notes, including information about partners, to help us organize our work.
- A contact-management tool, where we keep contact details and notes for businesses we talk with.
- Other automation and AI providers we may use to deliver automations agreed in your agreement. We will tell you which ones apply to your project before they touch your information.
The Site does not use analytics, advertising pixels, or tracking cookies.
We may also disclose information if required by law, court order, or to protect the rights, safety, or property of time2flow, our partners, or others, or as part of a merger, acquisition, or transfer of the business.
1.5 How Long We Keep Information
- Applications that do not lead to an agreement: kept for 12 months, then deleted
- Partner records (agreements, invoices, project files, and messages): kept for 7 years for tax and accounting purposes
- Server logs: kept according to Hostinger's standard log retention
1.6 How We Protect Information
We use reasonable administrative and technical measures to protect the information we hold, such as limiting access to the people at time2flow who need it and using secure (HTTPS) connections on the Site. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
1.7 Your Rights and Choices
Wherever you live, you may ask us to:
- Tell you what personal information we hold about you
- Correct information that is inaccurate
- Delete your information, unless we need to keep it for legal, tax, or contractual reasons
- Stop contacting you
Depending on your state, you may have additional rights under state privacy laws (for example, laws in California, Virginia, Colorado, Connecticut, and other states), such as the right to access, correct, delete, or obtain a copy of your personal information, the right to opt out of the sale or sharing of personal information or targeted advertising, and the right not to be treated differently for using these rights. Some of these laws apply only to businesses above certain size thresholds, but we will honor reasonable requests from anyone.
To make a request, email time2flowofficial@gmail.com with the subject line "Privacy Request." We may need to verify your identity before acting on a request. We aim to respond within 30 days. If we deny a request, you may reply to ask us to reconsider.
1.8 Children's Privacy
Our services are for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
1.9 Links to Other Sites
The Site may link to other websites, including Stripe's payment pages. Those sites have their own privacy policies, and we are not responsible for their practices.
1.10 Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
1.11 Contact Us
time2flow
Email: time2flowofficial@gmail.com
Phone: (570) 260-1087
Mailing address: 1119 Anchor Street, Philadelphia, PA 19124
